Report Abandoned Shopping Cart

Step 1: Visit myPHX311
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When an abandoned shopping cart is found, visit https://phxatyourservice.dynamics365portals.us/.

Step 2: Search Abandoned Shopping Cart
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Once the myPHX311 portal opens, locate the search bar and enter “Abandoned Shopping Cart”.

Step 3: Complete and Submit the Form
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3A: Complete the required fields.

  • Once the Abandoned Shopping Carts webpage loads, complete the required fields, which are notated with an asterisk (*) in the following sections: Your Contact Information, Cart Details, Which retailer does this cart belong to?, Cart Location, Issue Location, and May we contact you with questions about your request?.

  • The reporting party is encouraged to upload a photo as supporting documentation. The party can also choose to add the location via sharing current location, dropping a pin, or providing a street address, street intersection, or assessor parcel number (APN).

3B: Once the form is completed, select the Submit button.

  • After the submission, the reporting party will receive a follow-up email, which summarizes the report and provides a service request number.

  • Reports are visible on the PHX CartFinder map.